06 - Setting and managing expectations

Class Description

Expectations are the heart of every project relationship. Manage them well, and you’re sure to win (and keep) trust. See what tools and tactics you can use to ensure you’re painting a clear project picture at every step.

In this class, you’ll learn how to:

  • Use scope to set and guide project expectations
  • Keep expectations in check as the project progresses
  • Define clear project roles and responsibilities
  • Establish an effective structure for communication

The Classes

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07 - Tactics for taming project scope creep
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08 - Winning trust with communication
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09 - Keeping stakeholders happy and engaged
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10 - Managing project teams
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11 - Creating effective staffing plans
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12 - How to get the most out of meetings
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13 - Mastering time management
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This lesson will be launching in the coming weeks
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14 - You’re the project manager now
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Full Transcript